Privacy Policy

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<div><bdt class="block-component"></bdt><bdt class="question">PRIVACY POLICY</bdt><bdt class="statement-end-if-in-editor"></bdt></div><div> </div><div>Last updated <bdt class="question">February 22, 2024</bdt></div><div> </div><div> </div><div> </div><div style="line-height: 1.5;">This privacy notice for <bdt class="question">Your Mental Health Crisis<bdt class="block-component"></bdt></bdt> (<bdt class="block-component"></bdt>'we', 'us', or 'our'<bdt class="else-block"></bdt>), describes how and why we might collect, store, use, and/or share (<bdt class="block-component"></bdt>'process'<bdt class="else-block"></bdt>) your information when you use our services (<bdt class="block-component"></bdt>'Services'<bdt class="else-block"></bdt>), such as when you:<bdt class="block-component"></bdt></div><ul><li style="line-height: 1.5;">Visit our website<bdt class="block-component"></bdt> at <bdt class="question"><a href="https://yourmentalhealthcrisis.com" target="_blank" data-custom-class="link">https://yourmentalhealthcrisis.com</a></bdt><bdt class="statement-end-if-in-editor">, or any website of ours that links to this privacy notice</bdt></li></ul><div><bdt class="block-component"><bdt class="block-component"></bdt></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></div><ul><li style="line-height: 1.5;">Engage with us in other related ways, including any sales, marketing, or events<bdt class="statement-end-if-in-editor"></bdt></li></ul><div style="line-height: 1.5;">Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.<bdt class="block-component"></bdt> If you still have any questions or concerns, please contact us at <bdt class="question">This email address is being protected from spambots. You need JavaScript enabled to view it.</bdt>.</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">SUMMARY OF KEY POINTS</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our <a data-custom-class="link" href="#toc">table of contents</a> below to find the section you are looking for.</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about <a data-custom-class="link" href="#personalinfo">personal information you disclose to us</a>.</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">Do we process any sensitive personal information? <bdt class="block-component"></bdt>We do not process sensitive personal information.<bdt class="else-block"></bdt></div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">Do we receive any information from third parties? <bdt class="block-component"></bdt>We do not receive any information from third parties.<bdt class="else-block"></bdt></div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about <a data-custom-class="link" href="#infouse">how we process your information</a>.</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">In what situations and with which <bdt class="block-component"></bdt>types of <bdt class="statement-end-if-in-editor"></bdt>parties do we share personal information? We may share information in specific situations and with specific <bdt class="block-component"></bdt>categories of <bdt class="statement-end-if-in-editor"></bdt>third parties. Learn more about <a data-custom-class="link" href="#whoshare">when and with whom we share your personal information</a>.<bdt class="block-component"></bdt></div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">How do we keep your information safe? We have <bdt class="block-component"></bdt>organisational<bdt class="else-block"></bdt> and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other <bdt class="block-component"></bdt>unauthorised<bdt class="else-block"></bdt> third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about <a data-custom-class="link" href="#infosafe">how we keep your information safe</a>.<bdt class="statement-end-if-in-editor"></bdt></div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about <a data-custom-class="link" href="#privacyrights">your privacy rights</a>.</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">How do you exercise your rights? The easiest way to exercise your rights is by <bdt class="block-component">submitting a </bdt><a data-custom-class="link" href="https://app.termly.io/notify/2d8c06f4-bebe-4dca-9a0e-c691e20f2574" rel="noopener noreferrer" target="_blank">data subject access request</a><bdt class="block-component"></bdt>, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">Want to learn more about what we do with any information we collect? <a data-custom-class="link" href="#toc">Review the privacy notice in full</a>.</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;"> </div><div id="toc" style="line-height: 1.5;">TABLE OF CONTENTS</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;"><a data-custom-class="link" href="#infocollect">1. WHAT INFORMATION DO WE COLLECT?</a></div><div style="line-height: 1.5;"><a data-custom-class="link" href="#infouse">2. HOW DO WE PROCESS YOUR INFORMATION?<bdt class="block-component"></bdt></a></div><div style="line-height: 1.5;"><a data-custom-class="link" href="#legalbases">3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?<bdt class="statement-end-if-in-editor"></bdt></a></div><div style="line-height: 1.5;"><a data-custom-class="link" href="#whoshare">4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?</a><bdt class="block-component"></bdt></a><bdt class="block-component"></bdt></div><div style="line-height: 1.5;"><a data-custom-class="link" href="#cookies">5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?</a><bdt class="statement-end-if-in-editor"></bdt><bdt class="block-component"></bdt></div><div style="line-height: 1.5;"><a data-custom-class="link" href="#sociallogins">6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?</a><bdt class="statement-end-if-in-editor"></bdt><bdt class="block-component"></bdt></div><div style="line-height: 1.5;"><a data-custom-class="link" href="#inforetain">7. HOW LONG DO WE KEEP YOUR INFORMATION?</a><bdt class="block-component"></bdt></div><div style="line-height: 1.5;"><a data-custom-class="link" href="#infosafe">8. HOW DO WE KEEP YOUR INFORMATION SAFE?</a><bdt class="statement-end-if-in-editor"></bdt><bdt class="block-component"></bdt></div><div style="line-height: 1.5;"><a data-custom-class="link" href="#privacyrights">9. WHAT ARE YOUR PRIVACY RIGHTS?</a></div><div style="line-height: 1.5;"><a data-custom-class="link" href="#DNT">10. CONTROLS FOR DO-NOT-TRACK FEATURES<bdt class="block-component"><bdt class="block-component"></bdt></div><div style="line-height: 1.5;"><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt></div><div style="line-height: 1.5;"><a data-custom-class="link" href="#policyupdates">11. DO WE MAKE UPDATES TO THIS NOTICE?</a></div><div style="line-height: 1.5;"><a data-custom-class="link" href="#contact">12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?</a></div><div style="line-height: 1.5;"><a data-custom-class="link" href="#request">13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?</a></div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;"> </div><div id="infocollect" style="line-height: 1.5;">1. WHAT INFORMATION DO WE COLLECT?</div><div style="line-height: 1.5;"> </div><div id="personalinfo" style="line-height: 1.5;">Personal information you disclose to us</div><div><div> </div><div style="line-height: 1.5;">In Short: We collect personal information that you provide to us.</div></div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">We collect personal information that you voluntarily provide to us when you <bdt class="block-component"></bdt>express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;"><bdt class="block-component"></bdt></div><div style="line-height: 1.5;">Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:<bdt class="forloop-component"></bdt></div><ul><li style="line-height: 1.5;"><bdt class="question">names</bdt></li></ul><div style="line-height: 1.5;"><bdt class="forloop-component"></bdt></div><ul><li style="line-height: 1.5;"><bdt class="question">phone numbers</bdt></li></ul><div style="line-height: 1.5;"><bdt class="forloop-component"></bdt></div><ul><li style="line-height: 1.5;"><bdt class="question">email addresses</bdt></li></ul><div style="line-height: 1.5;"><bdt class="forloop-component"></bdt><bdt class="statement-end-if-in-editor"></bdt></div><div id="sensitiveinfo" style="line-height: 1.5;">Sensitive Information. <bdt class="block-component"></bdt>We do not process sensitive information.</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;"><bdt class="else-block"></bdt><bdt class="block-component"><bdt class="block-component"></bdt></bdt></div><div style="line-height: 1.5;">Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect the information described in the section called <bdt class="block-component"></bdt>'<bdt class="else-block"></bdt><a data-custom-class="link" href="#sociallogins">HOW DO WE HANDLE YOUR SOCIAL LOGINS?</a><bdt class="block-component"></bdt>'<bdt class="else-block"></bdt> below.</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;"><bdt class="statement-end-if-in-editor"><bdt class="statement-end-if-in-editor"></bdt></bdt><bdt class="block-component"></bdt></div><div style="line-height: 1.5;">All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;"><bdt class="block-component"></bdt></div><div style="line-height: 1.5;">Information automatically collected</div><div><div> </div><div style="line-height: 1.5;">In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.</div></div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;"><bdt class="block-component"></bdt></div><div style="line-height: 1.5;">Like many businesses, we also collect information through cookies and similar technologies. <bdt class="block-component"></bdt><bdt class="block-component"></bdt></div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;"><bdt class="statement-end-if-in-editor"></bdt><bdt class="block-component"></bdt></div><div style="line-height: 1.5;">The information we collect includes:<bdt class="block-component"></bdt></div><ul><li style="line-height: 1.5;">Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called <bdt class="block-component"></bdt>'crash dumps'<bdt class="else-block"></bdt>), and hardware settings).<bdt class="statement-end-if-in-editor"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></div><ul><li style="line-height: 1.5;">Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.<bdt class="statement-end-if-in-editor"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></div><ul><li style="line-height: 1.5;">Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.<bdt class="statement-end-if-in-editor"></bdt></li></ul><div><bdt class="block-component"></bdt></bdt><bdt class="statement-end-if-in-editor"></bdt></bdt><bdt class="statement-end-if-in-editor"><bdt class="block-component"></bdt></bdt></bdt><bdt class="block-component"></bdt></div><div id="infouse" style="line-height: 1.5;">2. HOW DO WE PROCESS YOUR INFORMATION?</div><div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.</div></div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">We process your personal information for a variety of reasons, depending on how you interact with our Services, including:<bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><bdt class="block-component"></bdt></li></ul><bdt class="block-component"></bdt></li></ul><bdt class="block-component"></bdt></li></ul><bdt class="block-component"></bdt><ul><li style="line-height: 1.5;">To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.<bdt class="statement-end-if-in-editor"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></div><ul><li style="line-height: 1.5;">To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.<bdt class="statement-end-if-in-editor"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></div><ul><li style="line-height: 1.5;">To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.<bdt class="statement-end-if-in-editor"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></div><ul><li style="line-height: 1.5;">To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.<bdt class="statement-end-if-in-editor"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt></div><div style="line-height: 1.5;"> </div><div id="legalbases" style="line-height: 1.5;">3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e.<bdt class="block-component"></bdt> legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or <bdt class="block-component"></bdt>fulfil<bdt class="else-block"></bdt> our contractual obligations, to protect your rights, or to <bdt class="block-component"></bdt>fulfil<bdt class="else-block"></bdt> our legitimate business interests.<bdt class="block-component"></bdt><bdt class="block-component"></bdt></div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:</div><ul><li style="line-height: 1.5;">Consent. We may process your information if you have given us permission (i.e.<bdt class="block-component"></bdt> consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about <a data-custom-class="link" href="#withdrawconsent">withdrawing your consent</a>.</li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></div><ul><li style="line-height: 1.5;">Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:</li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></div><ul style="margin-left: 40px;"><li style="line-height: 1.5;"><bdt class="block-component"></bdt>Analyse<bdt class="else-block"></bdt> how our Services are used so we can improve them to engage and retain users<bdt class="statement-end-if-in-editor"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></div><ul style="margin-left: 40px;"><li style="line-height: 1.5;">Support our marketing activities<bdt class="statement-end-if-in-editor"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></div><ul style="margin-left: 40px;"><li style="line-height: 1.5;">Understand how our users use our products and services so we can improve user experience<bdt class="statement-end-if-in-editor"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt><bdt class="statement-end-if-in-editor"></bdt><bdt class="block-component"></bdt></div><ul><li style="line-height: 1.5;">Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.<bdt class="statement-end-if-in-editor"></bdt> </li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></div><ul><li style="line-height: 1.5;">Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.<bdt class="statement-end-if-in-editor"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt><bdt class="block-component"><bdt class="block-component"></bdt><bdt class="statement-end-if-in-editor"></bdt></div><div style="line-height: 1.5;"> </div><div id="whoshare" style="line-height: 1.5;">4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">In Short: We may share information in specific situations described in this section and/or with the following <bdt class="block-component"></bdt>categories of <bdt class="statement-end-if-in-editor"></bdt>third parties.</div><div style="line-height: 1.5;"><bdt class="block-component"></bdt></div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (<bdt class="block-component"></bdt>'third parties'<bdt class="else-block"></bdt>) who perform services for us or on our behalf and require access to such information to do that work. <bdt class="block-component"></bdt>We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any <bdt class="block-component"></bdt>organisation<bdt class="else-block"></bdt> apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. <bdt class="statement-end-if-in-editor"></bdt>The <bdt class="block-component"></bdt>categories of <bdt class="statement-end-if-in-editor"></bdt>third parties we may share personal information with are as follows:<bdt class="block-component"></bdt><bdt class="forloop-component"></bdt></div><ul><li style="line-height: 1.5;"><bdt class="question">Ad Networks</bdt></li></ul><div><bdt class="block-component"><bdt class="forloop-component"></bdt></div><ul><li style="line-height: 1.5;"><bdt class="question">Social Networks</bdt></li></ul><div><bdt class="block-component"><bdt class="forloop-component"></bdt></div><ul><li style="line-height: 1.5;"><bdt class="question">User Account Registration & Authentication Services</bdt></li></ul><div><bdt class="block-component"><bdt class="forloop-component"></bdt></div><ul><li style="line-height: 1.5;"><bdt class="question">Website Hosting Service Providers</bdt></li></ul><div><bdt class="block-component"><bdt class="forloop-component"><bdt class="statement-end-if-in-editor"></bdt></bdt></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt></div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">We <bdt class="block-component"></bdt>also <bdt class="statement-end-if-in-editor"></bdt>may need to share your personal information in the following situations:</div><ul><li style="line-height: 1.5;">Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.</li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></div><ul><li style="line-height: 1.5;">When we use Google Analytics. We may share your information with Google Analytics to track and analyze the use of the Services.<bdt class="block-component"></bdt> The Google Analytics Advertising Features that we may use include: <bdt class="forloop-component"></bdt><bdt class="block-component"></bdt><bdt class="question">Google Display Network Impressions Reporting</bdt><bdt class="block-component"></bdt><bdt class="forloop-component"></bdt>.<bdt class="statement-end-if-in-editor"></bdt> To opt out of being tracked by Google Analytics across the Services, visit <a data-custom-class="link" href="https://tools.google.com/dlpage/gaoptout" rel="noopener noreferrer" target="_blank">https://tools.google.com/dlpage/gaoptout</a>.<bdt class="block-component"></bdt> You can opt out of Google Analytics Advertising Features through <a data-custom-class="link" href="https://adssettings.google.com/" rel="noopener noreferrer" target="_blank">Ads Settings</a> and Ad Settings for mobile apps. Other opt out means include <a data-custom-class="link" href="http://optout.networkadvertising.org/" rel="noopener noreferrer" target="_blank">http://optout.networkadvertising.org/</a> and <a data-custom-class="link" href="http://www.networkadvertising.org/mobile-choice" rel="noopener noreferrer" target="_blank">http://www.networkadvertising.org/mobile-choice</a>.<bdt class="statement-end-if-in-editor"></bdt> For more information on the privacy practices of Google, please visit the <a data-custom-class="link" href="https://policies.google.com/privacy" rel="noopener noreferrer" target="_blank">Google Privacy & Terms page</a>.<bdt class="statement-end-if-in-editor"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></div><ul><li style="line-height: 1.5;">When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g.<bdt class="block-component"></bdt> Google Maps API, Places API).<bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt></li></ul><div style="line-height: 1.5;"><bdt class="block-component"></bdt><bdt class="block-component"></bdt></div><div style="line-height: 1.5;"> </div><div id="cookies" style="line-height: 1.5;">5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">In Short: We may use cookies and other tracking technologies to collect and store your information.</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice<bdt class="block-component"></bdt>.<bdt class="statement-end-if-in-editor"></bdt><bdt class="block-component"></bdt></div><div style="line-height: 1.5;"> </div><div id="sociallogins" style="line-height: 1.5;">6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.<bdt class="block-component"></bdt></div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.<bdt class="statement-end-if-in-editor"></bdt><bdt class="block-component"><bdt class="block-component"></bdt></div><div style="line-height: 1.5;"> </div><div id="inforetain" style="line-height: 1.5;">7. HOW LONG DO WE KEEP YOUR INFORMATION?</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">In Short: We keep your information for as long as necessary to <bdt class="block-component"></bdt>fulfil<bdt class="else-block"></bdt> the purposes outlined in this privacy notice unless otherwise required by law.</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).<bdt class="block-component"></div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">When we have no ongoing legitimate business need to process your personal information, we will either delete or <bdt class="block-component"></bdt>anonymise<bdt class="else-block"></bdt> such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.<bdt class="block-component"></bdt></div><div style="line-height: 1.5;"> </div><div id="infosafe" style="line-height: 1.5;">8. HOW DO WE KEEP YOUR INFORMATION SAFE?</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">In Short: We aim to protect your personal information through a system of <bdt class="block-component"></bdt>organisational<bdt class="else-block"></bdt> and technical security measures.</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">We have implemented appropriate and reasonable technical and <bdt class="block-component"></bdt>organisational<bdt class="else-block"></bdt> security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other <bdt class="block-component"></bdt>unauthorised<bdt class="else-block"></bdt> third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.<bdt class="statement-end-if-in-editor"></bdt><bdt class="block-component"></bdt></div><div style="line-height: 1.5;"> </div><div id="privacyrights" style="line-height: 1.5;">9. WHAT ARE YOUR PRIVACY RIGHTS?</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">In Short: <bdt class="block-component"></bdt>In some regions, such as <bdt class="block-component"></bdt>the European Economic Area (EEA), United Kingdom (UK), and Switzerland<bdt class="block-component"></bdt>, you have rights that allow you greater access to and control over your personal information.<bdt class="statement-end-if-in-editor"></bdt> You may review, change, or terminate your account at any time.<bdt class="block-component"></bdt></div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">In some regions (like <bdt class="block-component"></bdt>the EEA, UK, and Switzerland<bdt class="block-component"></bdt>), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section <bdt class="block-component"></bdt>'<bdt class="else-block"></bdt><a data-custom-class="link" href="#contact">HOW CAN YOU CONTACT US ABOUT THIS NOTICE?</a><bdt class="block-component"></bdt>'<bdt class="else-block"></bdt> below.</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">We will consider and act upon any request in accordance with applicable data protection laws.<bdt class="block-component"></bdt></div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your <a data-custom-class="link" href="https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm" rel="noopener noreferrer" target="_blank">Member State data protection authority</a> or <a data-custom-class="link" href="https://ico.org.uk/make-a-complaint/data-protection-complaints/data-protection-complaints/" rel="noopener noreferrer" target="_blank">UK data protection authority</a>.</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">If you are located in Switzerland, you may contact the <a data-custom-class="link" href="https://www.edoeb.admin.ch/edoeb/en/home.html" rel="noopener noreferrer" target="_blank">Federal Data Protection and Information Commissioner</a>.</div><div style="line-height: 1.5;"> </div><div id="withdrawconsent" style="line-height: 1.5;">Withdrawing your consent: If we are relying on your consent to process your personal information,<bdt class="block-component"></bdt><bdt class="else-block"></bdt> you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section <bdt class="block-component"></bdt>'<bdt class="else-block"></bdt><a data-custom-class="link" href="#contact">HOW CAN YOU CONTACT US ABOUT THIS NOTICE?</a><bdt class="block-component"></bdt>'<bdt class="else-block"></bdt> below<bdt class="block-component"></bdt>.</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">However, please note that this will not affect the lawfulness of the processing before its withdrawal nor,<bdt class="block-component"></bdt><bdt class="else-block"></bdt> will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.<bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt></div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. <bdt class="block-component"><bdt class="block-component"></bdt><bdt class="statement-end-if-in-editor"></bdt><bdt class="block-component"></bdt></div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">If you have questions or comments about your privacy rights, you may email us at <bdt class="question">This email address is being protected from spambots. You need JavaScript enabled to view it.</bdt>.<bdt class="statement-end-if-in-editor"></bdt></div><div style="line-height: 1.5;"> </div><div id="DNT" style="line-height: 1.5;">10. CONTROLS FOR DO-NOT-TRACK FEATURES</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (<bdt class="block-component"></bdt>'DNT'<bdt class="else-block"></bdt>) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for <bdt class="block-component"></bdt>recognising<bdt class="else-block"></bdt> and implementing DNT signals has been <bdt class="block-component"></bdt>finalised<bdt class="else-block"></bdt>. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.<bdt class="block-component"></bdt></bdt></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt></div><div style="line-height: 1.5;"> </div><div id="policyupdates" style="line-height: 1.5;">11. DO WE MAKE UPDATES TO THIS NOTICE?</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">We may update this privacy notice from time to time. The updated version will be indicated by an updated <bdt class="block-component"></bdt>'Revised'<bdt class="else-block"></bdt> date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.</div><div style="line-height: 1.5;"> </div><div id="contact" style="line-height: 1.5;">12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;">If you have questions or comments about this notice, you may <bdt class="block-component"><bdt class="block-component"></bdt></bdt>email us at <bdt class="question">This email address is being protected from spambots. You need JavaScript enabled to view it. or </bdt><bdt class="statement-end-if-in-editor"><bdt class="block-component"></bdt></bdt>contact us by post at:</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;"><bdt class="question">Your Mental Health Crisis</bdt><bdt class="block-component"></bdt></bdt></div><div style="line-height: 1.5;"><bdt class="question">15 Windsor Lane</bdt><bdt class="block-component"></bdt></bdt></div><div style="line-height: 1.5;"><bdt class="question">Gillingham</bdt><bdt class="block-component"></bdt>, <bdt class="question">Dorset</bdt><bdt class="statement-end-if-in-editor"></bdt><bdt class="block-component"></bdt> <bdt class="question">SP8 4TG</bdt><bdt class="statement-end-if-in-editor"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="block-component"></bdt></div><div style="line-height: 1.5;"><bdt class="question">United Kingdom</bdt><bdt class="else-block"></bdt><bdt class="question"><bdt class="else-block"></bdt></bdt><bdt class="statement-end-if-in-editor"></bdt><bdt class="statement-end-if-in-editor"></bdt></bdt><bdt class="statement-end-if-in-editor"><bdt class="block-component"><bdt class="block-component"></bdt><bdt class="block-component"></bdt><bdt class="statement-end-if-in-editor"><bdt class="block-component"></bdt></div><div style="line-height: 1.5;"> </div><div id="request" style="line-height: 1.5;">13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?</div><div style="line-height: 1.5;"> </div><div style="line-height: 1.5;"><bdt class="block-component"></bdt></bdt>You have the right to request access to the personal information we collect from you, change that information, or delete it. <bdt class="statement-end-if-in-editor"></bdt>To request to review, update, or delete your personal information, please <bdt class="block-component"></bdt>fill out and submit a <a data-custom-class="link" href="https://app.termly.io/notify/2d8c06f4-bebe-4dca-9a0e-c691e20f2574" rel="noopener noreferrer" target="_blank">data subject access request</a><bdt class="block-component"></bdt>.</div><style>
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